Shipping & Delivery Information
Standard Ground Shipping Rates
Gifts Over $150 & Large Bulk-Orders Shipping Information:
We offer free shipping for bulk orders delivered to a single location within California. For bulk orders outside of California, please contact us for a custom shipping quote. The shipping cost varies depending on the shipping method required, but for estimates, it typically ranges between 15-17% of the order's total cost. Our team is here to ensure your order arrives safely and efficiently, no matter the destination.
Express Shipping Rates
Shipping Ground Transit Time
Same Day Shipping Info
We try our very best to ship all orders the same day if placed before 12pm PT (3pm ET) Monday-Friday (unless a future ship date has been noted, of course!). Orders placed after 12pm PT, Monday-Friday, weekends or holidays, will ship the following business day. Lucca the Napa Dog does not ship on major holidays or weekends.
If you're visiting or local to Napa Valley and would like to pick up your gift, you can schedule your pick up at our store address: 1580 1st St. Napa, 94559. Lucca and I are not always at the store, but you might just get a chance to meet us too!
Weather Restrictions
During the warmer weather months (June 1st - October 1st) we only deliver chocolate and fresh cheese gifts locally, or ship them overnight to preserve freshness and prevent melting.
Shipping Alcohol
Due to state regulations Lucca the Napa Dog cannot ship alcohol to: Alabama, Alaska, Arkansas, Delaware, Hawaii, Kentucky, Mississippi, New Hampshire, Rhode Island, South Dakota, Utah, US Territories, PO Boxes, Canada, or APO/FPO/DPO.
If we cannot ship alcohol to your state, we will automatically substitute your wine or beer with one of our favorite non-alcoholic options.
Gifts with alcohol cannot be sold or delivered to minors. When ordering these gifts, you will be asked to confirm you and the recipient are 21 years or older. If the Shipping Provider cannot confirm the recipient’s age is 21 years or older at the time of delivery, your gift will be returned to our headquarters and an additional fee will be required to reship the gift.